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principal companies. Reliable services are ensured through cordial
customer relationships. CII and Mckinsey raved about Viveks
"More trusted than the brands it sells". This proves to be enough
testimony to the acclaim enjoyed by Viveks as a household name.
The story of Viveks
B.A Lakshmi Narayana Setty influenced by the lofty ideals
of Swami Vivekananda set up a small shop of 200 sq.ft., at
Mylapore, Chennai, with an investment of only Rs. 10,000 (USD
230) to sell folding chairs. Slowly he added radios, fans,
mixers, irons, heaters and other household equipments. He
named his business Vivek & Co inspired by his Guru Swami
Vivekananda. B.A Kodandaraman took over the reins of Viveks
after the demise of his brother B.A Lakshmi Narayana Setty
and increased the turnover of Rs. 1.65 lakhs (USD 3,840) in
the first year to a stunning figure of Rs. 28 crores (USD
643,680) by 1980. Viveks evolved its strategies to suit the
larger scene where there was a stigma attached to borrowing.
Very few hire purchase options were available and hence Viveks
started Vivek Hire Purchase and Leasing Ltd to finance consumer
durables, which enhanced the core retailing business also.
Viveks grew from 3 stores to more than 53 stores and turnover
increased to over Rs. 350 crores (USD 80 million) and also
become a public limited company from a family run enterprise.
In this process, 14 store Jainsons was bought over in 1999,
2 store Premier in 2001 and Spencers in 2002 and have recently
absorbed Spencers into the Premier brand. With the liberalization
of economy and other changes in the global scene, Viveks streamlined
the marketing and advertising activities and shopping ambience
was improved.
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